Official Document Updated: January 2026

123hb Terms & Conditions – Platform Usage Terms for Malaysia

Please read these Terms & Conditions carefully before using the platform 123hb. By registering or using any of our services, you agree to comply with all terms set out herein.

Key Things You Need to Know

Before reading the full document, here are six key points from the Terms & Conditions 123hb that you need to understand.

User Eligibility

Platform 123hb is only available to individuals aged 18 and above who are residents of Malaysia. Registration by minors is strictly prohibited and any such account will be closed immediately without a refund.

One Account Only

Each user is only permitted to hold one active account at 123hb. Holding multiple accounts is a serious violation of our terms and may result in all related accounts being suspended and balances returned to 123hb.

Deposits & Withdrawals

All transactions are in MYR using local payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Minimum deposit RM 10. Withdrawals are only processed to a bank account or e-wallet registered under the same user's name.

Bonus Terms

All bonuses at 123hb — including the Welcome Bonus — are subject to clearly stated wagering requirements. Bonus funds cannot be withdrawn as cash without first meeting the applicable wagering requirements.

Account Security

Users are solely responsible for keeping their account password confidential 123hb. All activity that occurs through your account is considered your own action. Do not share your login credentials with anyone.

Changes to Terms

123hb reserves the right to modify, add to or update these Terms & Conditions at any time. Users will be notified via in-platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

This document constitutes a legally binding agreement between you (Users) with 123hb. By registering an account or using any part of our platform, you confirm that you have read, understood, and agree to comply with all Terms & Conditions stated below. Effective date: 1 January 2026.

1 Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the platform 123hb, including the website, services, products and all content provided by 123hb. These Terms apply to all users who access or use the platform, whether as a guest or a registered user.

By accessing the platform 123hb, you confirm that you have read and fully understood these Terms. If you do not agree with any part of these Terms, you are not permitted to use the services of 123hb. Continued use of the platform after any changes to these Terms have been made will be considered acceptance of the updated terms.

123hb reserves the right to update, modify or replace any part of these Terms at any time at its sole discretion. It is your responsibility to review these Terms periodically. Registered users will be notified of significant changes via email or in-platform notification.

2 Account Eligibility

To register and use the platform 123hb, you must meet all of the following eligibility requirements:

  • Aged 18 years of age or older at the time of registration.
  • Must be a Malaysian resident or an individual legally permitted to access online betting services.
  • Has never been suspended or banned from using the platform 123hb or any associated platform previously.
  • Has full legal capacity to enter into a binding agreement.
  • Do not register on behalf of another person or use a false identity.

123hb reserves the right to request proof of identity at any time to verify user eligibility. Documents that may be requested include a copy of your identification card (MyKad), bank statement or proof of address. Failure to provide the required documents within the stipulated timeframe may result in account suspension.

3 Registration & Account Management

Each user is only permitted to hold one (1) active account at 123hb. Having multiple accounts ("multi-accounting") is a serious violation of these Terms. If a user is found to hold multiple accounts, 123hb reserves the right to:

  • Close all associated accounts without prior notice.
  • Forfeit all balances, bonuses and winnings across those accounts.
  • Reporting suspicious activity to the relevant authorities.

You are fully responsible for ensuring that all information provided during registration is accurate, complete, and up to date. Your name, phone number, email, and banking details must match your real identity. 123hb will not be liable for any losses arising from inaccurate information provided by the user.

Your account password is your personal responsibility. Do not share your login credentials with anyone, including family members. If you suspect your account has been accessed without authorization, contact the support team 123hb immediately via live chat.

4 Deposits & Payment Methods

123hb accepts deposits in Malaysian Ringgit (MYR) only, via supported local payment methods. Accepted payment methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX (including Maybank2u and CIMB Clicks). 123hb does not accept any form of foreign currency or international payment methods.

  • Minimum deposit: RM 10 per transaction.
  • Daily maximum deposits are subject to the limits set by your chosen payment method.
  • All deposits are typically credited to your account within 1–5 minutes of payment confirmation.
  • 123hb does not charge any processing fees for deposits.
  • Deposits made using unauthorized methods or under another person's name will be voided.

If your deposit has not been credited within 15 minutes, please contact customer support 123hb along with proof of payment (a screenshot of the receipt). Our team will review and resolve the issue within 24 business hours.

5 Fund Withdrawal

Users 123hb may request a withdrawal at any time, provided the following conditions are met:

  • The account has been fully verified (KYC completed).
  • There are no outstanding bonus requirements attached to the balance you wish to withdraw.
  • The withdrawal method must match the most recent deposit method or a method registered under the user's name.
  • Minimum withdrawal: RM 30 each application.
  • Maximum daily withdrawal: subject to individual account limits.

Withdrawal processing times are between 30 minutes and 2 hours during office hours (9 AM – 10 PM, Monday to Sunday). Requests submitted outside office hours will be processed the following day. 123hb reserves the right to suspend or reject withdrawals that raise suspicion of fraudulent activity or money laundering.

Should your withdrawal request require further review, the compliance team at 123hb may request additional documents. Your cooperation throughout this process is greatly appreciated and will help expedite the resolution.

6 Bonuses & Promotions

All bonuses and promotions offered by 123hb — including the Welcome Bonus, reload bonuses, weekly cashback and special promotions — are subject to the specific terms stated alongside each offer. The general terms applicable to all bonuses are as follows:

  • Bonuses may only be claimed by eligible users in accordance with the conditions of each offer.
  • Every bonus has a wagering requirement that must be met before any withdrawal is permitted.
  • Bonuses are non-transferable and cannot be shared with other users.
  • Only one bonus may be active at a time unless stated otherwise.
  • 123hb reserves the right to void any bonus if there are signs of abuse or fraudulent activity.
  • The validity period for each bonus is stated in the respective promotion's terms; expired bonuses will be forfeited automatically.

123hb committed to ensuring all bonus terms are written in clear, straightforward language. If you are unsure about the terms of any bonus, please contact our customer support before claiming it. We believe transparency is the foundation of trust between the platform and our players.

7 Betting Rules

Platform 123hb offers a wide range of betting options covering sports match odds (EPL football, Malaysia Super League, badminton), e-sports (DOTA 2, Mobile Legends, CS2, Valorant), live baccarat, digital lottery, and Virtual Sports. Specific rules for each game category are outlined on the relevant pages. General rules are as follows:

  • All confirmed bets are final and cannot be cancelled except in cases of technical errors acknowledged by 123hb.
  • 123hb reserves the right to void bets placed on the basis of false information, technical errors or mispriced odds ("palpable error").
  • Bets found to involve collusion or fraud will be voided and the associated accounts will be suspended.
  • Minimum and maximum bet limits for each market are displayed in the betting interface.
  • In the event of a dispute over a bet outcome, the result declared by 123hb after review is final.

For postponed or cancelled matches, the refund policy 123hb will apply in accordance with the relevant sporting rules. Please refer to our Betting Tips section for further guidance on placing more informed bets.

8 Prohibited User Conduct

Users 123hb is strictly prohibited from:

  • Using automated software ("bots"), scripts, or any technology that provides an unfair advantage.
  • Exploiting technical errors or bugs within the platform for personal gain.
  • Engaging in betting arbitrage or strategies designed solely to exploit bonuses.
  • Sharing your account or allowing a third party to access it.
  • Uploading, transmitting, or distributing content that is unlawful, obscene, threatening, or harmful.
  • Attempting to access backend systems, databases, or any part of the platform not publicly available.
  • Using the platform 123hb for the purposes of money laundering or any other illicit financial activity.

Any violation of the above will result in immediate action, including account suspension or closure, forfeiture of balances and, where necessary, a report to the relevant authorities. 123hb uses advanced behavioral monitoring technology to detect suspicious activity.

9 Intellectual Property

All content on the platform 123hb — including logos, website design, text, graphics, icons, images, audio and video clips, software, and overall layout ("Content") — are the exclusive property of 123hb or our licensor and is protected under Malaysian copyright law.

You are not permitted to copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or exploit any Content without prior written permission from 123hb. Unauthorized use may result in legal action.

10 Account Suspension & Closure

123hb reserves the right to suspend or close a user account at any time, with or without notice, if:

  • The user violates any part of these Terms.
  • Account activity shows signs of fraud, money laundering, or exploitation.
  • The user fails to provide requested identity verification documents.
  • The account has been inactive for more than 12 consecutive months.
  • The user personally requests account closure or self-enrols in an exclusion programme.

If an account is closed due to a breach of these Terms, 123hb reserves the right to place a hold on account balances pending further investigation. For account closures requested by the user that do not involve any violations, any remaining balance will be processed for withdrawal once the review is complete.

11 Limitation of Liability

To the extent permitted by applicable Malaysian law, 123hb and its affiliates shall not be liable for any direct, indirect, consequential, special or punitive losses arising from the use of or inability to use the platform, including but not limited to:

  • Financial losses resulting from betting outcomes.
  • Service interruptions due to maintenance, technical issues, or circumstances beyond our control.
  • Losses resulting from unauthorized access to your account that are not caused by negligence on the part of 123hb.
  • Third-party content accessible via links within the platform.

123hb provides a betting platform for entertainment purposes. The decision to place bets is entirely the user's own responsibility. Please play within your financial means.

12 Responsible Gaming

123hb is committed to the principles of responsible gaming. We believe that entertainment should always remain enjoyable and never become a burden. With this in mind, 123hb provides the following tools to help users manage their usage:

  • Daily/Weekly/Monthly Deposit Limit — Set your own deposit limit through your account settings.
  • Session Time Limit — Limit the time you spend on the platform in a single session.
  • Cool-Off Period — Temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion — Permanently close your account if you feel that betting has negatively impacted your life.

If you or someone you know needs help with a gambling problem, please contact our support team 123hb or seek professional help. We take our social responsibility to the Malaysian player community seriously. Read more on the Responsible Gaming ours.

13 Applicable Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation. If negotiation fails, the dispute will be referred to a court of competent jurisdiction in Malaysia.

By using the 123hb, you acknowledge that you understand the betting laws applicable to your state or territory and that it is your sole responsibility to ensure your use of this platform is lawful where you are located.

14 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact our 123hb through the following channels:

  • Live Chat: Available 24/7 through the platform — the fastest way to get immediate assistance.
  • Email: support@123hb.net — response within 24 business hours.

Support Team 123hb speaks Bahasa Melayu and is ready to assist you with any questions about your account, payments, or platform terms. We are committed to responding to every inquiry thoroughly and sincerely.

123hb Terms & Conditions – Frequently Asked Questions

Yes, 123hb only permits individuals aged 18 and above to register and use the platform. This is an absolute requirement with no exceptions. If a user is found to have registered using false age information, the account will be closed immediately and the balance will not be refunded.

No. Each user is only permitted to hold one active account at 123hb. Holding multiple accounts is a serious breach of our Terms & Conditions. If you are experiencing issues with an existing account, please contact our customer support team for assistance.

The wagering requirement is the total amount you need to bet before bonus funds can be converted to cash and withdrawn. For example, if the wagering requirement is 10x and you receive a RM 50 bonus, you must place bets totalling RM 500 before you can withdraw those bonus funds. The specific requirements for each bonus are stated in their respective promotional terms.

If you are dissatisfied with the outcome of a bet, you may submit an appeal through customer support 123hb within 48 hours of the result being declared. Please include your bet number and relevant details. Our team will review and respond within 3–5 business days. Decisions made after review are final.

123hb will endeavour to notify users of significant changes to the Terms & Conditions via in-platform notifications or email. However, it remains your responsibility to check this page periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.

Read Our Terms? Join 123hb Now

Register a free account and enjoy a wide range of online entertainment — odds for Malaysia Super League matches, MPL e-sports, live baccarat, digital lottery, and more — all at 123hb.

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